Operations, Outsourcing & Onboarding with Nathan Hirsch

Operations, Outsourcing & Onboarding with Nathan Hirsch

Operations, Outsourcing & Onboarding with Nathan Hirsch

Nathan Hirsch is an entrepreneur and expert in remote hiring and eCommerce. Most recently, Nathan co-founded FreeeUp.com in 2015 with an initial $5,000 investment, scaled it to $12M per year in revenue, and was then acquired in 2019. Today, Nathan is a co-founder of OutsourceSchool, a company working to educate entrepreneurs on how to effectively hire and scale with virtual assistants through in-depth courses. Nathan has appeared on 300+ podcasts, is a social media personality, and loves sharing advice on scaling remote businesses. In today’s episode, Nathan and Monique are talking about how Nathan bootstrapped 3 different businesses with less than $5k initial investment. The last company hit 8-figures in revenue and was acquired within the industry, a dream that came true. Nathan also shares the journey from the initial investment, to efficiently scaling the business organically for 4 years. This episode is for all of you out there who are entrepreneurs by heart and are looking for inspiration to see, you too can be the one hitting big goals!

HOT TOPICS OF THE EPISODE

[1:12] – Monique introduces her guest, Nathan Hirsch.

 

[2:27] – Tell us about who you are, what you do, why you have a German surname and how was it growing up being a Half-German?

  • I am the co-founder of Outsource School
  • My dad’s German and Jewish.
  • I grew up in a town called East Longmeadow in Massachusetts.

 

[4:49] – Nathan talks about his first glimpse into being an entrepreneur.

 

[7:50] – Walk me through your experience of school and share a bit about the educational system.

  • College was a fun time. I met some of my best friends. I started my business there, I met my business partner.
  • Did I get an ROI on the degrees? Not, but if I didn’t go to college, then I wouldn’t have met my business partner and who knows where I’d be right now.

 

[12:21] – What made you decide that you don’t want to follow your parent’s steps?

  • My aunt influenced me a lot.
  • I got to see my aunt start her own business.
  • I gotta see her upgrade nicer houses as her business grows.
  • I got to talk to her and learn from her.

 

[15:27] – Which of the life skills do you think are the most important one when it comes to outsourcing?

  • Focusing your time and having a priority is important.
  • No matter what you’re doing in life, you have to have time management skills. You have to have the ability to prioritize.

 

[16:56] – When you started outsourcing, what was it that you were looking for in the beginning?

  • At the beginning, I just needed help.
  • I learned from scratch, and it took me years to build out my interview process. My on boarding process and my training process through a lot of trial and error.

 

[18:35] – Do you only hire people in the Philippines or do you actually hire worldwide?

  • I like to divide up hiring into three levels. The followers, the doers, and the experts.
  • I hire followers from the Philippines
  • And I hire doers and experts from different countries.

 

[19:16] – What do you think makes them the best followers?

  • They learn English at a very young age.
  • They have a great sense of family, which is good if you are creating a good culture and a good team.

 

[21:11] – What are the things that would piss you off the most about this industry?

  • Not treating the VA well.

 

[34:17] – What do you think are the great perks to offer to a team that’s not on a payroll?

  • They get the flexibility to work remotely.
  • I’m also flexible when it comes to days off.
  • We’ve thrown Christmas parties, where we’ll pay for the food. We’ll pay for everything and they’ll get together.

 

[40:01] – When you start working with entrepreneurs and outsourcing. What question would you wish they would ask you more?

  • I like to focus on system and process questions.

 

[44:32] – What does efficiency mean to you?

  • It’s all about figuring out what hours in the day I’m most productive doing things. And what I can get done to move the needle.

 

[46:36] – Which of the three things would you keep doing over and over again to get back to success?

  • Networking
  • Going on podcasts
  • Partnerships

    IMPACTFUL QUOTES OF THIS EPISODE

    Focusing your time and having a priority is incredibly important.

    Nathan Hirsch

    You have to have time management skills, you have to have the ability to prioritize.

    Nathan Hirsch

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    Self-Awareness, Systems & Support with Loic Alix-Brown

    Self-Awareness, Systems & Support with Loic Alix-Brown

    Self-Awareness, Systems & Support with Loic Alix-Brown

    Loic is one of the CEOs and Co-Founders at Flick, a SAAS solution to help entrepreneurs, content creators, and small businesses find the best hashtags to reach their target audience on Instagram. In today’s episode, Loic and Monique are talking about how being efficient with money and a small team helped him turn his agency from being in debt to a highly successful software company in only 18 months.

    HOT TOPICS OF THE EPISODE

    [1:33] – Monique introduces her guest, Loic Alix-Brown.

     

    [1:58] – Introduce yourself and tell us a little bit about who you are, where you are located, what you do?

        • My name is Loic Alix-Brown.
        • I’m half French, half English.
        • I am the head of the product of flick.tech.

    [2:59] – Where did you grow up?

        • I was actually born in London.
        • I did go to a French school. 
        • My whole education was French.

    [3:44] – What was your childhood experience growing up in London?

        • I was very lucky to have a sort of very close parent to me who did take very good care of me. 
        • I have quite a sheltered childhood.

    [5:29] – Loic talks about why he decided to start working by the age of 16.

     

    [7:44] – Where do you think does this mindset come from?

        • Part of it was school and just a general dynamic between myself and my friends.
        • We always push each other quite hard in a nice way.

    [10:26] – How did you get started in building a drone?

        • Did some research from youtube videos.
        • A detailed blog post about how to build a drone.

    [13:57] – Loic talks about the very start of his digital marketing journey.

     

    [17:55] – What has been enabling you with your mindset to go faster and further with this company?

        • There’s a lot of hard work that goes into it.
        • I’ve been very lucky with the people I’ve met. My business partners are absolutely amazing.

    [30:27] – Loic talks about how he managed to organize his time between school and a building a business.

     

    [39:03] – What does efficiency mean to you?

        • Efficiency is just making the most of the time you have.

    [39:28] – Which of the three things would you do over and over again, to get back to success?

        • Finding my current co-founders somehow.
        • Optimizing my organizational skills a lot earlier. 
        • I’m cultivating this idea of accountability.

    IMPACTFUL QUOTES OF THIS EPISODE

    Planning is the biggest thing. It just gives you freedom

    Monique Lindner

    Efficiency is just making the most of the time you have.

    Loic Alix-Brown

    Once you know what you do when you do it, and you just do it, it’s gonna be so much more efficient, and it gives you so much time back.

    Monique Lindner

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    Perfectionism, Personality & Pride with Falyn Satterfield

    Perfectionism, Personality & Pride with Falyn Satterfield

    Perfectionism, Personality & Pride with Falyn Satterfield

    Falyn Satterfield is a mystical Brand, Content, & Marketing strategist. Specifically, she works with highly ambitious, impact-driven, conscious service-based entrepreneurs to design an authentic, influential, and profitable brand position, marketing message, & content so that they can stand out online, enhance their divine impact, build conscious influence in their industry, and consistently + increasingly monetize their genius using Facebook and Instagram. In today’s episode Falyn and Monique are talking about how Falyn chose to become independent when she was 17. Later she dropped out of college and is now running her own business. The way she teaches marketing is based on a higher level of consciousness so you can attract your ideal clients.

    HOT TOPICS OF THE EPISODE

    [1:50] – Monique introduces her guest, Falyn Satterfield.

     

    [1:59] – Please introduce yourself and tell us: who you are, what you do and where you are located?

    • My name is Falyn Satterfield.
    • I’m a brand content marketing and influencer strategist.
    • I run my own online business. I work with service-based conscious entrepreneurs to build a standout brand position in their industry. We also create content that is authentic, influential, and profitable.

     

    [2:55] –  What is this conscious marketing branding that you’re talking about? How does it work?

    • Conscious marketing is a term that I have really culminated in the online space and brought a lot of awareness to.

     

    [5:33] – How did you get to see that there’s something going wrong in the marketing industry?

    • It was kind of the same thing as being in the industry and then seeing all of this copy and pasted model of verbiage regurgitated value like no uniqueness whatsoever.

     

    [8:22] – Where did you grow up? And also: how was the whole experience of growing up for you and how did it influence you on how you do marketing right now?

    • I’m originally from Indianapolis, Indiana.
    • My parents were divorced before I even turned one year old.
    • I guess you could say my childhood was super unstable. I had a lot of issues with my parents.

     

    [30:33] – When did you come out to your mom and she started treating you badly?

    • It wasn’t that I even got the chance to come out. She had gone through my phone.
    • She found out on her own by invading my privacy.

     

    [42:45] – What do you think is the most empowering thing for you about having your business?

    • The most empowering thing about having my business is definitely the ability to be fully expressed. And to express my creative freedom.
    • I found that using my voice is actually really healing for me.

     

    [44:36] – What do you do about backlash coming in for real?

    • The people who are doing that are very unconscious to their own privilege.
    • Sharing awareness and speaking out, using your voice is important, but when it comes to the backlash, it’s literally not useful to respond and argue with them.

     

    [51:39] –  What does efficiency mean to you?

    • It means being able to do things quickly in the easiest and simplest way.

     

    [52:01] – Which three things would you keep doing, again and again, to get back to success?

    • Live streams 
    • Consistent content creation 
    • Energy and mindset work.

      IMPACTFUL QUOTES OF THIS EPISODE

      I found that using my voice is actually really healing for me.

      Falyn Satterfield

      Sharing awareness, speaking out and using your voice is important.

      Falyn Satterfield

      Efficiency means being able to do things quickly and the easiest and simplest way.

      Falyn Satterfield

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      Fear, Fitness & Failing Forward with Lauren Tickner

      Fear, Fitness & Failing Forward with Lauren Tickner

      Fear, Fitness & Failing Forward with Lauren Tickner

      Lauren Tickner is an online entrepreneur who has built 2x 7 figure businesses at the age of 23. She is an expert at helping businesses scale, get their time back, and acquire higher-paying clients. Using LinkedIn and a leveraged offer. In today’s episode, Lauren and Monique are talking about the 16 year old girl who’s been bullied for being overweight and decided to lose weight. We are looking into how Lauren started her journey by posting on Instagram to connect with other women who are into weight training and where Lauren is now on her journey.

      HOT TOPICS OF THE EPISODE

      [1:10] – Monique introduces her guest, Lauren Tickner.

       

      [2:35] – Tell us who you are. Where are you from & what do you do?

      • Born and raised here in England.
      • I pretty much travel full time.
      • I got two businesses, the first one is called impact school and the second business is really designed for people who sell high ticket services.

       

      [6:26] – Lauren shares how she got started in the online world.

       

      [13:37] –  What made you keep going after having panic disorder, being bullied, and being mocked?

      • I had a bigger mission behind it.
      • I just knew I could somehow build a big enough platform to help people.
      • I just had this feeling deep down inside, like if they can do it, so can I.

       

      [18:47] – How was your support system at home?

      • I’m the type of person who will just do what I feel is right, even if no one’s supporting me.

       

      [31:44] – What does efficiency mean to you?

      • Efficiency means that you are getting things done in the most time-optimised way with the least wasted energy.

       

      [32:18] – Which of the three things would you do over and over again to get back to success?

      • Make sure that I have posted really good content all across social media.
      • Build an army of people who are logged into my social media accounts, messaging people all day long.
      • Hire more people sooner.

      IMPACTFUL QUOTES OF THIS EPISODE

      I really believe that you make your own luck.

      Lauren Tickner

      The most complicated skill is to be simple.

      Dejan Stojanovic

      You need to actually go out there and execute because, without execution, nothing’s gonna change.

      Lauren Tickner

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